This is an attractive heater and gives a lot of atmosphere to the area where we have it. It gives a perfect amount of heat for the chilly sunroom in the winter that allows us to spend time there when the temperatures dip.
It is a great item for the price!!
The customer service was above and beyond!!! It was worthy of 10 stars!!!
I threw the legs away to my fireplace and they replaced them with no hassle!
I recommend this enthusiastically!
I have looked for awhile for an electric fireplace, stove type for my unit. This has everything I could want. I really like the glass being on front and both sides. It is very pretty at night. The remote control on my TS23 works easily and quietly. There is no beep when adjusting heat or flame, turning on or off unit using the remote. The remote uses 2 AAA batteries. It is very well made with heavy metal legs that were straightforward to attach but does take some strength to screw in completely. I have arthritis in my hands and someone put the legs on with little effort in about 10 minutes. The heater works quickly and the flame is as realistic as these electric fireplaces can be. The flames have three positions. You can adjust the temp, flames, set the timer, turn on/off either using the remote or by the panel inside the front door. All is digital. I have not set the timer as yet. The blower is fairly quiet. It can be heard but nothing that detracts from watching tv, listening to music or talking with others. The great thing is the blower clicks off when the it reaches the temperature you choose then cycles on and off to maintain the temp. There was very little new smell when I used it for the first time yesterday. A welcome surprise was finding that by registering my product on the website there is another year extended to the warranty making it 2 years instead of 1 year. Also answers questions posted here on quickly. The first unit I got arrived damaged ( a piece of the bottom corner had broken into several pieces). I called Customer Service and the next day it was picked up by UPS and a replacement shipped out. This one, Im happy to say, arrived without a defect (although outside box was mashed). I highly recommend purchasing this item through . They definitely stand by what they sell. If you are looking for an electric fireplace with having limited space for one, this is great.
I just wanted an additional heater for auxiliary heat that would be easy to carry from room to room. Item arrived quickly, was kind a easy to assemble. Dont get toasted first. Looks better than expected. Semi- realistic looking flames. I have had wood-burning fireplaces for over 30 years, so it is really nothing like a real fireplace. But it does add a bit of ambience to the room when turned on. Good value for the money, would buy again.
Easy to put together Nice set up with remote For an older person, handle on door high enough to open door to set programing I had a slight imperfection and their customer care person Shirley went beyond the call of duty to replace the unit Just had to explain what was wrong Within a week I had a new one
I was concerned this was small, buts a good size and puts out a lot of heat. It adds heat to a downstairs family room that has cold tile floors and insufficient heating vents.
Its aesthetically pleasing and cute. But I own a different one for another room and I will say if you are looking for power and a significant difference in temperature in the room this is NOT the best choice for you. I find that they all get annoying as far as the blowing fan sound... the kind if irritant you dont fully realize until you turn it off and youre like .... aaahhhh thank you shut up machine... its ok. Super cute kitschy look not so good at what it is supposed to be for.
I love my little stove--it warms up my apartment very quickly and keeps me from using the the heat pump any more than I have to: a great energy savings. It doesnt hurt that the stove is very cute. I especially like the glass panels on the side, which allow me to see the flames from anywhere in the kitchen or sitting room.
I also really appreciate that stands behind its one-year warranty. Within a few months after receiving the original stove as a Xmas present, the flames stopped working, although the unit still heated perfectly. s customer service was prompt, friendly and efficient at resolving the issue. My special thanks to John for making the process so stress free
Reviews
Buy this heater!
This is an attractive heater and gives a lot of atmosphere to the area where we have it. It gives a perfect amount of heat for the chilly sunroom in the winter that allows us to spend time there when the temperatures dip. It is a great item for the price!! The customer service was above and beyond!!! It was worthy of 10 stars!!! I threw the legs away to my fireplace and they replaced them with no hassle! I recommend this enthusiastically!
TS23 DOES have a remote. Love this 23 inch fireplace.
I have looked for awhile for an electric fireplace, stove type for my unit. This has everything I could want. I really like the glass being on front and both sides. It is very pretty at night. The remote control on my TS23 works easily and quietly. There is no beep when adjusting heat or flame, turning on or off unit using the remote. The remote uses 2 AAA batteries. It is very well made with heavy metal legs that were straightforward to attach but does take some strength to screw in completely. I have arthritis in my hands and someone put the legs on with little effort in about 10 minutes. The heater works quickly and the flame is as realistic as these electric fireplaces can be. The flames have three positions. You can adjust the temp, flames, set the timer, turn on/off either using the remote or by the panel inside the front door. All is digital. I have not set the timer as yet. The blower is fairly quiet. It can be heard but nothing that detracts from watching tv, listening to music or talking with others. The great thing is the blower clicks off when the it reaches the temperature you choose then cycles on and off to maintain the temp. There was very little new smell when I used it for the first time yesterday. A welcome surprise was finding that by registering my product on the website there is another year extended to the warranty making it 2 years instead of 1 year. Also answers questions posted here on quickly. The first unit I got arrived damaged ( a piece of the bottom corner had broken into several pieces). I called Customer Service and the next day it was picked up by UPS and a replacement shipped out. This one, Im happy to say, arrived without a defect (although outside box was mashed). I highly recommend purchasing this item through . They definitely stand by what they sell. If you are looking for an electric fireplace with having limited space for one, this is great.
Good Value for the money
I just wanted an additional heater for auxiliary heat that would be easy to carry from room to room. Item arrived quickly, was kind a easy to assemble. Dont get toasted first. Looks better than expected. Semi- realistic looking flames. I have had wood-burning fireplaces for over 30 years, so it is really nothing like a real fireplace. But it does add a bit of ambience to the room when turned on. Good value for the money, would buy again.
Relaxing while on front porch
Easy to put together Nice set up with remote For an older person, handle on door high enough to open door to set programing I had a slight imperfection and their customer care person Shirley went beyond the call of duty to replace the unit Just had to explain what was wrong Within a week I had a new one
Puts out the heat!
Really puts out the heat! Portable and lightweight. No remote enclosed
Great for fireplace ambience without having to renovate.
Great lil fireplace for an apartment. Very relaxing. Built a little flimsy for the price. Hope it last a while.
Great unit for rental property
Perfect for my new rent house! I like the three sides viewing angle, and lights and fire elements are pretty realistic. Thanks!
Adds heat and looks nice
I was concerned this was small, buts a good size and puts out a lot of heat. It adds heat to a downstairs family room that has cold tile floors and insufficient heating vents.
Meh. Cute but weak.
Its aesthetically pleasing and cute. But I own a different one for another room and I will say if you are looking for power and a significant difference in temperature in the room this is NOT the best choice for you. I find that they all get annoying as far as the blowing fan sound... the kind if irritant you dont fully realize until you turn it off and youre like .... aaahhhh thank you shut up machine... its ok. Super cute kitschy look not so good at what it is supposed to be for.
A great little stove--and a great company that stands behinds its products
I love my little stove--it warms up my apartment very quickly and keeps me from using the the heat pump any more than I have to: a great energy savings. It doesnt hurt that the stove is very cute. I especially like the glass panels on the side, which allow me to see the flames from anywhere in the kitchen or sitting room. I also really appreciate that stands behind its one-year warranty. Within a few months after receiving the original stove as a Xmas present, the flames stopped working, although the unit still heated perfectly. s customer service was prompt, friendly and efficient at resolving the issue. My special thanks to John for making the process so stress free
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